I live in the back of Kilohana Square located on Kapahulu Ave. Their trash bin is located on Kihei Place, which is a residential street. Between 3:30 to 4:30 AM, Honolulu Disposal Service comes to empty the trash bin. I tried calling HDS numerous times to complain. They tell me they will tell their manager about my complaint, but the next morning, they empty the bin at the same time. Is there a time that they need to follow in order to pick up or empty these trash bins? The noise is so loud that it bolts us out of our sleep.
Pickups at Kilohana Square are, we believe, performed by a commercial refuse service. Here is a link to the current "Noise Reference Manual" for O'ahu where they briefly discuss Garbage Collection noise on page nine (9).
Unfortunately the scope of the two small paragraphs doesn't seem to apply to your case - it discusses pickups at schools, and pickups by City and County.
However, at page 2 the Hawai'i Dept of Health suggests for noise issues that aren't covered in the manual, and yours is not, that you can write them a letter and they "may" include suggestions for remedy in the next issue. By the way, before the current version of the manual (July 2017) the previous version was issued in 2008 - so they're not updated that often.
At the same link, however, we provide contact information for the Noise Division of Hawai'i Dept of Health, and we also provide a point of contact and email address. You may want to phone/email them and ask what remedy they may suggest. We believe they still have jurisdiction over commercial noise complaints such as this.
At this link: http://www.quieteroahu.com/things-you-can-do.html we provide contact information for local media. You can phone or email them and frequently their civic issues desk will contact residents reporting noise problems and investigate. You may recall that within the last two weeks KHON did an extensive report and follow-up about a loud concert that was held in Kaka'ako. Noise complaints increasingly attract media attention, so perhaps it could in this case.
Otherwise, at the same link immediately above we also list a link to our Neighborhood Boards, and also the representatives of the Neighborhood Boards. You might email your board representative (contact info at the site above) and discuss the problem. Neighborhood Boards actively engage on behalf of residents when there are problems like this and, if it is a problem for you, it is probably also a problem for your neighbors and others as well.
We've added you to distribution for noise-related information that we periodically send out. You can unsubscribe at anytime.
A Quieter O'ahu